go payment receipt
I sent a receipt for Go Payment to a customer and they did not receive it. Do I have that option?
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ccFGXIHCmr4ykqaczvtLbK
04/13/12 4:50pm PDT
Viewed by asker 04/19/12 6:18am PDT
Viewed by asker 04/19/12 6:18am PDT
3 Replies
GoPaySabrina
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04/16/12 7:41am PDT
Hello newway,
You do have the ability to send reciepts via email on your GoPayment application.
If your customers are not recieving the emails, they may want to check their spam box. Or, you may want to resend the email via the History on your Application.
Hope this helps!
-Sabrina-
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Please help me improve my performance by answering a short survey that will be emailed to you from the community.
04/16/12 1:12pm PDT
I have sent it to myself twice and my customer called this morning saying he didn't get his receipt either. I checked my spam.
04/16/12 1:14pm PDT
Latest post
When you send the receipt are you getting any error messages?
You can also verify the e-mail address is set up properly by visiting your Merchant Service Center. Once you are logged in, choose the Account tab. From the Account tab, you will choose GoPayment. Then, on the right hand side, choose Customize Reciept. You will see the from email, ensure this email is yours.
Hope this helps!
