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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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02/11/12 7:13am PST

Getting an erro with Intuit tax online

ProLine Tax Online

Getting this error Incident ID: 6a995fa2-7862-438d-95dc-083896be4764

Can't buy tax package!!!

This post was last audited: 02/14/12 6:20am PST
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02/11/12 7:54am PST

 Sorry, but that sounds like a call to support.

Hail Cleo-Cat-Tra, Queen of Denial. I didn't do it.

For a professional answer you might want to ask this question of a paid support person at Intuit Tech Support (800-434-6818). Volunteers are not compensated or supported by Intuit.
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02/11/12 8:08am PST

I would repost your problem in the InuitTax Online Forum also to see if they can assist you

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02/11/12 1:01pm PST

We are experiencing some issues today that are impacting new customers trying to purchase our products and current customers attempting to print or efile. We apologize for this inconvenience and will have a resolution in place as soon as possible. 

Customers trying to purchase the Intuit Tax Online, Tax Research, or Tax Import products should call ProSeries customer service at 1-800-434-6818 or try again tomorrow. Customers attempting to print or e-file, please try again tomorrow.   

 

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02/11/12 3:18pm PST

This issue has been resolved

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02/11/12 5:29pm PST

Thanks

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02/14/12 6:21am PST
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Moved to Tax Online.
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