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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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MinKC
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01/19/11 10:49am PST

Fixing Item Limits in POS v 9.0 & QB Fin 2010 when Error Status Code 3181 occurs during Fin Exchange

Now during Fin Exchange errors occur. Status code 3181. Max # of list items. How do I increase my maximums? Where?

This post was last audited: 01/24/11 9:20am PST
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01/24/11 9:49am PST

Your problem is with QuickBooks financial.  Pro and Premier have a 14,500 list maximum.  You can merge/delete your items in QuickBooks financial so you're back under the list max, or upgrade to QuickBooks Enterprise.

To help keep this from happening in the future, change your POS preferences so you're only sending over detailed information for customer charge accounts.  Go to Edit > Preferences > Company> Financial and choose "Detailed items descriptions sent for customer charge account transactions only".

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Martha973
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02/09/12 9:33am PST

I did as directed and still got the same message.  Is there anything else I can do?

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02/10/12 8:05am PST

Unfortunately, changing your preferences doesn't fix the past it only fixes the future and you've already hit your list limits.

You either need to reduce the number of existing items and/or customers in QuickBooks, usually by shrinking the file, or upgrade to Enterprise.

 

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02/10/12 10:38am PST

I have cleaned up all sales receipts before 2011.  I know that I don't have over 14000 receipts in 2011.  How do I shrink it?

 

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02/10/12 11:46am PST

The problem isn't with the number of transactions, it's the number of items and/or customers. 

Unfortunately, cleaning up old sales receipts doesn't reduce the number of items or customers.  It does, however, make it possible to delete items and customers that no longer have associated transactions in QuickBooks.  But you still have to go in and delete them.

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02/10/12 11:58am PST

Do you mean the number of items in inventory?

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02/10/12 12:43pm PST

Yes that's a part of it.  Names can hit a limit too, though.

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02/10/12 12:53pm PST

Why does it say too many sales receipts if there is too much inventory. I do not have any customer names in my files.

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02/10/12 4:56pm PST

Pressing F2, while in QB, will bring up a window showing (lower right) the number of total items being used.

 

14,500 total items is the limit in pro/premier editions.

 

Richard

 

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02/10/12 1:17pm PST

You said your error was:

Status code 3181. Max # of list items

This means you have too many items, not too many sales receipt.  I'm sure the sales receipts are what caused the problem, but deleting them doesn't solve the problem. 

Deleting sales receipts do not also delete the items associated with the receipts, and absolutely shouldn't.

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02/13/12 10:29am PST

So what else do I need to delete?  Inventory items?  I cannot afford the enterprise.

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02/13/12 10:56am PST

You need to delete or merge your items. 

You can't delete them unless they haven't been used in a transaction, and inactivating them doesn't shrink your item list.

 

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02/13/12 11:18am PST

How do I merge items.

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Change the name oif the item you want to merge so it exactly matches the name of the item you want to merge it with.

I'd back up your file before doing this because while it's really easy to merge, it's extremely difficult to unmerge.

 

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