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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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01/31/12 1:19pm PST

field service management projects

US QuickBooks Enterprise Solutions : 12.0: Contractor

does anybody use field service management for ongoing projects? how do you set up a multiple day call (with a time exceeding 12 hours) other than continuously going back to the service location and entering a new service ticket each time?

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02/29/12 7:19am PST
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Hi Mark,

It would be easier to make a work order that has a long duration and have the techs put it on Pause or Hold at the end of each day (or phase).  Any other questions just call an expert @ 800-517-2621.

Intuit Field Service Management - Channel Manager
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