windows encounters error when exiting quick books and I download problem to Microsoft and then taken to intuit and a list of problems come up for people running Vista...I am not running vista. What is solution. I have 5 companies and it appears to only happen to one of them. There isn't an error number associated with this
Does this happen will all companies? We want to figure out if the data is the issue or if it is the application. If this happens with all companies, then you should repair you QuickBooks. Please visit http://support.quickbooks.intuit.com/support/pages/knowledgebasearticle/1... for instructions.
I have the same problem, and it applies to all of the companies I have set up in QB 2008. When I use File_Exit nothing happens. Then I click on the red X to close it and I get a "Not responding" error and neverending hourglass. The second time I click on the X QB closes. I ran the repair and it didn't do anything. At one point I reinstalled the entire program, and this seemed to work temporarily but then the problem re-emerged. I even migrated to a new computer using Vista instead of XP, but the problem occurred equally in both operating systems. Not only does this waste time, but I would imagine it's dangerous to be shutting down the program using the X instead of the File_Exit menu. This issue with freezing upon exit seems to be all over the Community forum, and I have yet to see an answer that makes any sense. I'm sure we all have tried the repair routine at this point, and that just doesn't solve it. I would suggest there is a bug here and Intuit should acknowledge the bug and say they are working on a fix. If this is happening to so many of us, it must be happening in Intuit's development lab too, yes?
