ERROR in Viewing Forms
When I first open the Lacerte 2008 program, I get a print error. However, I can clear that and continue to access the detail screen. However, when i click on Forms to process the tax return i get the following errors:
Exception in InitProcessing Catastrophic Failure
Exception dispatching message:ID:1127
Access violation at address:00819679 in module 'w08tax.exe' Read of address 0000000
I have completely uninstalled Lacerte several times and reinstalled it with no change.
I also set up a dummy file in 2007 and proforma it to 2008 and that TEMPORARILY fixes the problem but the problem does return. I then have to proforma the dummy file again.
I don't understand why this is happening because 2004, 2005, 2006 and 2007 versions of Lacerte are working fine without any problems. Why does 2008 have a problem? The processing environment has not changed, just the new version of Lacerte for 2008.
I called systems support and they told me that it was my computer that was at fault and that I should find the cause of the problem myself. They said that their software works fine and apprantly they take no responsiblity for the problem.
What should I do now? Since Lacerte advised me that I should fix the problem myself, I could use any assistance possible.
Thanks and PLEASE HELP!!!!!
