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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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Jebbdg
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Jebbdg
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02/08/12 1:11pm PST
Viewed by asker 03/28/12 8:18am PDT

Entering gift certificates

QuickBooks Point of Sale

We are very new users of POS and are wondering how to handle gift certificates bought by our customers prior to POS and still valid. How can we enter the gift certificates into POS and not affect the retail sales amount for this year.

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JasonAtAbility
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02/08/12 1:51pm PST

 the pos interface does not validate gift certificate numbers entered on the receipt. So that shouldnt cause any problem in your case. validating that the certificate was issued at all or redeemed for the correct amount should be verified if you have the records to do so from your old system.

Jason Smith
Ability Business Computing
www.AbilityBusiness.com
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thank you, Jason

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