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Home   Help with Intuit Products   Quickbooks Tasks   QuickBooks Installation, Update & Conversion  
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04/19/2013 at 09:23AM PDT
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Paxwarrior
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01/06/09 8:29pm PST
Viewed by asker 02/11/09 11:38am PST

ENTER VALIDATION CODE

US QuickBooks Premier : 2009: Accountant

I have installed QB in my laptop for 3 license, and have registered by phone, got a validation code, perfect.

Now I have installed QB in my office, and to register I have to introduce my phone number and Postal Code again, since I am from outher country than USA or Canada, It appears not to recognize my information (country code, zip code.. I dont know what or why..) stating that "The information entered does not match the registration information on file. Please try again or call (800) 316-1068 to register via phone." In my case, calling from outside US, 800's numbers are not free cost.

1) Is there any way to know wich phone and zip of my own information it recognizes, without having to call?

2) Since I allready have a Validation Number, I there a direct way to introduce it while registering on the secondaries QB's softwares installed, instead of wasting time and money calling every time I install QB on each computer?

Thank$ a lot.

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01/06/09 10:04pm PST
The solution

Trying going to help---> About QuickBooks--->hold the ctrl key and tap R then P. It should bring up a screen for a validation code.

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It is funny how I have to go on the community site to get this simple answer. It can not be found in the help index and a customer service rep will not give you this answer when you call. The will give you your validation code but will not tell you where to enter it if you have passed your 30 day free support (when you register your product for the first time). I had to do a system recover on my computer and had to reinstall my quickbooks. I would have had to pay for the customer support for this question..... I told the representative that that was bullsh... A SIMPLE 15 SECOND INSTRUCTION OR PUTTING THIS INFORMATION IN THE HELP INDEX WOULD HAVE BEEN APPROPRIATE.

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