email sending old address
I typed in a new email address in the customer data base and the send emails, but quickbooks sends it to the old email. Help me to get this corrected
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cDiYmIo5ur4yUOacwZ5xHE
01/10/12 6:35am PST
Viewed by asker 01/10/12 7:16am PST
Viewed by asker 01/10/12 7:16am PST
3 Replies
pvsuppliers
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Advisory council of community power users.
Intuit Moderator
Mod/Co-mod
01/10/12 6:37am PST
if you're sending an invoice by e-mail to a customer, you can either change the e-mail address in the customer record and SAVE & CLOSE before sending, or you can click on the send button on the invoice and overwrite the old e-mail address with the new e-mail address. QB will then ask if you want to make the change permanent.
If this answers your question, please click on "solved."
Why carry the stick if you're not going to stir the pot?
01/10/12 7:16am PST
I tried that several times and even saved everything and shut down quickbooks and started it back up. It still sends to the old email address and i son't even have it in the customer record or in the edit of new sending out of invoices.
01/10/12 7:56am PST
Latest post
go to File > Utilities > Verify Data and see if you get prompted to rebuild.
If this answers your question, please click on "solved."
