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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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02/08/12 1:00pm PST

Downloading Credit Card Transactions

US QuickBooks Pro for Windows : 2012

After I download the credit card charges, it doesn't show who it was purchased from. I need to see where I purchased from. Help!

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To make sure we are viewing same screen change your preference for online banking to register mode.  The default is side-by-side mode which is not as easy to work with. Once in register mode you have a split screen, your register on top and transactions to be added on bottom.

A typical import from a cc company will show date, who, and amount.  When you add this to our register you teach QB the who by either adding it or aliasing it to an existing name.

Did your cc import put your items directly into your register or did you put them there? While in the matching box on bottom they are non-posting and waiting for your action.

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