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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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Marcia3553
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02/07/12 4:31pm PST
Viewed by asker 02/08/12 7:48am PST

Does IN recognize the Federal PIN?

ProSeries : 2011

Why are all my IN state returns saying " return is not eligible to use the Federal PIN as a signature method because it is marked as a State Only efile return" Is it that IN won't let us use the fed. PIN or do I have something wrong in my set up?

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taxguy623
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taxguy623
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02/07/12 4:45pm PST

not sure how you have things marked---but should not be an issue

are you sending your state returns seperately as state only???

If I am busy doing nothing--how do I know when I'm done?????????
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Marcia3553
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02/07/12 6:59pm PST

 No, all of the federal and state are being filed together.

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taxguy623
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02/07/12 7:29pm PST
The solution

is the state box for using federal pin checked? state info--should be checked automatically

you are checking both fed and state on the fed info i also assume

sounds like a support issue

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Thank you for your help!

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02/08/12 7:26am PST

As of this time all joint states are being sent State Only through ProSeries. So, no you haven't done anything wrong, and support can't change it.

Dave

Intuit Accounting Professionals Division

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Marcia3553
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02/08/12 7:48am PST

Thank you! I just wanted to make sure there wasn't something I should be doing differently!

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