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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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scanman
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11/15/11 12:38pm PST
Viewed by asker 01/25/12 11:11am PST

DMS creating duplicate clients

Lacerte

Periodically DMS creates duplicates of some of my clients when printing to DMS. It appears to do so without any changes to client information (ie...name, TIN, client number). Has anyone had this happen as well?

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11/15/11 1:52pm PST

On reported instances here, the case was usually that the SSN was missing (or different) on the "original." I'll see what else I can dig up....

and this thread is similar: http://community.intuit.com/posts/dms-duplicates

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 I was having the same problem.  There was an update for my DMS and after it was done it worked fine.

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