DMS Black Copies and Minimizing
While in DMS, I go to scan documents and as soon as I start to scan DMS box minimizes to the bottom. When I maximizes the box I find a Black Page along with the documents I scanned.
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02/11/12 9:51pm PST
Viewed by asker 02/16/12 12:07am PST
Viewed by asker 02/16/12 12:07am PST
4 Replies
Jay in Georgia
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George4Tax
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02/12/12 8:24am PST
The solution
As stated DMS has it's own forum. You will likely get more help there. http://community.intuit.com/ca...
Have you updated the DMS? 9.2.0 Here is the download to use, if you can't get to the program. https://lacerte.intuit.com/mya...
Put "Problem scanning with DMS" in the Ask Lacerte Box and you will get several articles on what to do. http://tinyurl.com/845rwd3
Hmm??? Could I have been clearer when I asked that question? Did I mark the question solved after it was answered?
02/13/12 1:51pm PST
Latest post
Thank you very much. I had looked at the knowlege board, but I read it wrong plus I didn't have 9.2.0 load.
Thank you very much.
Don Walters
02/13/12 9:00am PST
Moving to the DMS forum.
Dave
Intuit Accounting Professionals Division
Ask Intuit - Your answer may be in our Knowledge Base.
Intuit Accounting Professionals Division
Ask Intuit - Your answer may be in our Knowledge Base.
