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05/24/2012 at 04:51PM PDT

Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.

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d-KHygtWir4yUOacwZ5xHE

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New Member

02/04/12 12:34am PST
Viewed by asker 02/06/12 1:51am PST

Discrepancy Report

QuickBooks UK : Pro 2012

Hi.. first post and new to Quickbooks.

I have taken over someone else who used to look after the accounts and I am trying to reconcile for the first time.

I have 2 items showing in the discrepancy report - both are showing as deleted chqs which I assume must have happened after the last reconciliation? I'm not sure how I correct the discrepancy.

I can see a customer cheque was made and the amount has come out of the bank account, but not sure how to show this on the system. I see the cheque in the system, but not how that comes out of the bank?

The other is a D/D.

I'm not sure how these would be deleted, but I can't reconcile until these discrepancies are resolved.

Would appreciate any help with this

Nicky

Solved!

2 Replies

Intuit Moderator

Allstar

02/04/12 12:12pm PST

The solution

First of all when opening reconcile the begining balance will or should be the same as last closing/ending balance. you should be able to see this from the report from last reconcile.

Once you have found this find the difference and if its the two deleted cheques/DD then if they are on the bank statement as being paid re-enter them and reconcile to the same data as last time withteh same balance as last time and you have reset the start position so you can now enter the new ending balance and from the bank statement start to check off the matched items.

In QB DD is still using write cheque system and you can enter DD where the cheque number goes or BACS if you wnat.

If this post was helpful or answers your question, please either mark the answer as Helpful or Solved. This will then close your topic). Otherwise, let us know if you have more questions.

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New Member

02/06/12 1:51am PST

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Thanks very much for your reply ;)

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