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Home   Help with Intuit Products   Ask the Expert Event   Ask the Expert: Tracy Stinson (Archived)  
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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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EGNC
EGNC
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EGNC
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06/12/09 12:42pm PDT
Viewed by asker 06/15/09 4:19am PDT

Discount Tab Follow Up Question

US QuickBooks Premier : 2009: Manufacturing and Wholesale

EGNC Follow-up:

No, Im trying to apply a payment against an Invoice in the Receive Payments Window. It was working fine until this morning when the Discount Tab disappeared after having worked for the first 2 payments.

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06/12/09 2:05pm PDT

has this occurred for all customers? or just one specific?

Tracy Stinson
Dynamic QB Solutions

If this helped.. Please mark as solved. Thanks.

Website - http://www.dynamicqb.com
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We only deal with one customer when using QBs. Is there any other way that I can receive a payment and more importantly, apply a discount other than in the Receive payment window? As we only do 1 or two invoices/payments a day, it wouldn't be so difficult if I had to use a different area to apply the discount.

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I thought I was having the same problem and it turned out that I was trying to use the discount tab on a Journal entry, not an invoice.  They look the same in the payment window.  Something to check.

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