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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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mhagel
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03/12/10 9:52am PST
Viewed by asker 03/17/10 6:49am PDT

deposit correction

US QuickBooks Pro for Windows : 2009

how do i make a ban deposit correction. my deposit was decreased.

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It depends on the nature of the decrease.  If you had posted the incorrect amount to begin with, correcting it depends on where or how the deposit was posted in QB.  If the deposit was decreased because you kept cash from it, what was done with the cash determines where and how you correct the deposit.  Please provide more detail to what you are doing so we can give you the best answer.

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The deposit was wrong to begin with.  The correct amount was not submitted. The deposit was posted in the make deposits window.  Thank you so much for your help... Michelle

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If the deposit detail was manually entered in the Record Deposits window, you can simply re-open that transaction in the window and correct the amount.  If the deposit was made from receipts in the Undeposited Funds account and it was one item, you will have have to delete the deposit, correct the amount from the receipt transaction and re-post the deposit.  If the incorrect receipt was one of several items in the deposit, you can click on the line of the erroneous item > Edit > Delete Line > Save & Close > Correct receipt > Re-open deposit > Payments > Check corrected receipt > Ok > Save &  Close.

I hope this helps or solves your question.  If so, PLEASE mark it so or ask more questions.

Catherine

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