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05/24/2012 at 04:51PM PDT

Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.

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caylor

New Member

01/02/10 9:22am PST
Viewed by asker 01/07/10 12:34pm PST

Deleted deposit that was cleared

Beginning balance has changed since the previous months reconciliation. the discrepancy report showed a deleted sales receipt from 1999. I entered a new sales receipt and made the deposit but the beginning balance didn't change. what more can I do?

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jerikim

New Member

01/02/10 12:07pm PST

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The solution

reenter it.

You can then do one of two things:

Do a special reconciliation of just this one item or

On your next reconciliation your starting balance will be off by the amount of the deposit. But when you check it off as part of your reconciliation the ending balance will be met.

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