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05/24/2012 at 04:51PM PDT

Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.

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a44j0YvQSr4yUOacwZ5xHE

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applied

Contributor

02/13/12 5:28pm PST
Viewed by asker 02/17/12 7:59am PST

Data Protect restore

US QuickBooks Premier : 2012: Accountant

Data Protect restore offers only one date to back up from. I need a prior version

Solved!

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IDNWilliam

Employee

02/14/12 6:47am PST

Latest post

The solution

You should be able to select what files you want after selecting the Restore Backup button from Data Protect.

Make sure you have the latest patches.

Here are steps for restoring - http://support.quickbooks.intuit.com/support/articles/SL...

Here is information on how to get the latest release - http://support.quickbooks.intuit.com/Support/Articles/SL...

If you are still having issues, please contact a support agent at 800.450.8475 and they will be happy to help you.

William

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