Customizing statements
I do not want to show billing and then payment for old invoices when there is a zero balance. I have checked do not include if no balance.
I do not want to show billing and then payment for old invoices when there is a zero balance. I have checked do not include if no balance.


Are you referring to your A/R summary report? There are only zeros if payments/credits have not been applied to invoices. Zoom in on the zero column, and you will see invoices and payments/credits. Click on the payments/credits, where you can apply them to the invoices.
If that is not what you meant, please clarify.