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05/24/2012 at 04:51PM PDT

Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.

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New Member

01/30/12 4:03pm PST
Viewed by asker 02/08/12 4:36pm PST

customer shipping information not saved

QuickBooks Point of Sale : Pro 10.0

With QB POS V10 Update 12 when I am in sales receipt and open the customer window to edit the customers shipping address the information is not saved when I hit save to close the window.

I already have a similar problem when I am typing up a sales receipt and enter the shipping information such as cost and method and have to hold the invoice to take a call. Whe I unhold the sale information to finish the transaction the shipping info is GONE. How do I get this resolved??

2 Replies

Intuit Superstar

Intuit Moderator

Employee

02/02/12 8:34am PST

I had the same results. I will log these as bugs for our engineers. Thank you for bringing these to our attention.

Please help me improve my performance by answering a short survey that will be emailed to you from the community.

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New Member

02/08/12 4:36pm PST

Latest post

Thank you. This is one of several small "bugs" I have found on POS Version 10 and I am glad to hear that someone else is also seeing them.

Bill

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