Crediting customers properly

US QuickBooks Pro for Windows : 2011

One of my customers is also my landlord. So we have always worked on a ledger(hand written by him). Now I am using quickbooks and trying to figure out how to enter this info. So my invoices will be on the hand written ledger from him and the the Rent and propane will be on there debited out of my running total of invoices for the month. At the end of the month he settles up and cuts a check. I just got the ledger for the month and I am trying to figure out the proper way to credit him these items from my accounts recievable. I tried to go in to enter bill and select "CREDIT" and it just puts the credit amount in my accounts payable. How can I enter these credits and have them come out of the accounts recievable total that I have for him?

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3 Replies

LADPAP

Employee

02/07/12 3:22pm PST

Thank you for posting your question, 7441aaron .

There are various ways that people attempt to perform this function; however, I can advise that it will not be a single step process. i found the best way to do this can be accessed here:

Using a clearing account to credit a vendor who is also your customer

If this has resolved you issue, please mark the post as resolved.

If this has not resolved your issue, please respond to the post so that I may attempt to assist you further.

Thank you,

PAPLAD1

L. Diaz
ProAdvisor Service and Support Specialist

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7441aaron

New Member

02/09/12 7:32am PST

I tryed entering the amount I owed my customer in the journal and it did make my A/R go down but when I go to recieve payments it does not reflect in the amount to this customer. It says the customer has available credits but when I try to apply the $1519 to the $4556 balance it gives me this message "The discount used plus the total amount of all of the selected credits is greater than the amount due. Check the credits you selected and the amount you applied" The total amount owed to me in the recieve payment window is $4556 the availabe credits is $1519 and at the same time in the home screen where it shows all account balances its shows the A/R at 3431.68.

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LADPAP

Employee

02/09/12 8:15am PST