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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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kimb719
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kimb719
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10/21/09 5:28am PDT

credit memo

QuickBooks Basic

need to credit a customer how do i go about it

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10/21/09 6:24am PDT
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Go to customers, create credit memos refunds.   Now apply the amount of the credit to the specific invoice being credited.  QBs will now guide you through applying the credit (I think basic doe that).  Make sure the credit gets applied to the specific invoice.

Hope this helps.  Please mark as solved if it did or ask another question.  Thank you kimb719

Michael Swimelar, CPA
www.swimelarcpa.com
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