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05/24/2012 at 04:51PM PDT

Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.

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deHqYiqXqr4yUOacwZ5xHE

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New Member

01/19/12 7:13pm PST
Viewed by asker 01/29/12 5:06pm PST

Connection has been lost

QuickBooks UK : Pro 2012

Connection has been lost. This error occurs every time a QuickBooks Pro 2008 user has been idle (had QuickBooks minimized) for about 5- 10mins. We already tested our LAN to be stable by the time this error occur (thru continues ping test to the server where the company files is stored). We experienced this when we upgraded our windows server 2003 to windows server 2008.

We need help to resolved the problem.

1 Reply

Allstar

01/25/12 1:30pm PST

Latest post

Is this Windows 2008 or Windows 2008R2. The former is actually the same code base as Vista, whereas 2008R2 is Windows 7. If you have 2008R2, then QB2008 will almost certainly NOT run, but you can install Hyper-V and then within that you can install a Windows XP virtual PC and install QB2008 on that virtual PC. I am not totally sure of whether Windows 2008 will run QB2008 natively, but you can still install Hyper-V and within that set up the Virtual PC with XP which will certainly run QB2008.

Chris Jones
If my answer provides a solution to your question, please mark your question as "Solved"

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