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05/24/2012 at 04:51PM PDT

Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.

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fhannaford

Contributor

02/08/12 11:46am PST
Viewed by asker 05/15/12 2:00pm PDT

Concurrent user question

QuickBooks Point of Sale : Pro 9.0

Client has POS server (licensed) and QB running in back office, a sales workstation (licensed), and a laptop (licensed) that manager uses for periodic bulk sales, other tasks.

They wanted / we added another sales workstation just to handle 'busy' times. Did not add a license, as plan was / is to either use it OR the laptop, but not both. Neither are used a lot...

Ran fine, with POS client running on both extra workstation and laptop, with use logging in or out to a machine as needed. They did some work with a scanner and needed to reboot server. Now there is a problem...can't just log in / log out, but have to only have POS client running on one machine or the other. Perhaps it is just a setup change (having an engineer looking) but now I am wondering just how it 'should' work. My understanding is that licensing is concurrent users, but not sure if that means logged in to system or just having POS running.

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fhannaford

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02/28/12 3:06pm PST

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Based on research / discussion with Intuit, it is clear that only one workstation can be using a shared license at a time, meaining POS can be running on only 1 of the stations. Why client was able to leave it running on two, but only be logged in as a user on one or the other appears to be just a quirk that reboot handled and eliminated.

Not a big issue...just wanted an explanation.

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