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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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Barbara4269
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02/25/09 9:40am PST

complete backup gives error message about sales orders or estimates have problems

I am running 2009 Quickbooks Contractor edition - About two weeks ago,I started getting an error message when I did a complete backup - saying that I had an error with Sales Order or Estimates has a problem - I have rebuilt the data file and am still getting the same messge when I do a complete backup.

I have checked the QBWinLog and see the two estimates that it shows are having problems - I am showing various errors (Error: Verify Target: Invalid Open Quantity: Target = 783714 Master = 748935 View = 24.) and (Error: Verify Target: Invalid Received/Invoiced Flag: Target = 783714 Master = 748935 View = 24.) with various #"s.

I have opened the estimate and resaved, opened each progressive invoice checked it and resaved and opened each payment checked it and resaved. But I still get the same error when I do a complete backup.

Anybody got any ideas ???

Thanks

Barbara

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03/14/09 9:45am PDT

Hey Barbara,

I have the same error messages. I have located the estimates having problems and now I need to know what to do with this information. The estimates look fine, no errors in calculation, tax or anything else. In my case some of the estimates were never invoiced because we never got the job. others were invoiced, paid and deposited. Tech support sent me here. What did you come up with??

Bryan

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03/18/09 4:17pm PDT
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Hi Barbara-

Try this: Open the offending SO or Estimate, go to the line below the last line and put a period in the description field, save & close. Run a rebuild, run a verify to check it. If all looks good, run your backup. That's from a KB file I found to fix a similar problem.

HTH

Karl

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