Company data in Lion OS
US QuickBooks for Macintosh : 2012
Just got the new Mac QB for Lion, but can't get my company files from previous Mac QB Pro 2005 to open and restore my company info. Help!
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aKHY4Uuuer4yUOacwZ5xHE
02/06/12 8:06pm PST
Viewed by asker 02/13/12 10:50am PST
Viewed by asker 02/13/12 10:50am PST
10 Replies
SkinnyRaven
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Allstar
Advisory council of community power users.
02/06/12 8:35pm PST
What's your process? What happens when you try?
Mac OS X 10.7.3
QuickBooksMacPro 2012 V13.0.0 R9
QuickBooksMacPro 2012 V13.0.0 R9
02/09/12 3:25pm PST
I use the new QB to select the back up file from my previous version of QB. It flies through loading the files and seems like all is going fine, but at the very end says file "could not be opened. There was a problem converting this file."
rjkconst
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Allstar
Advisory council of community power users.
02/09/12 4:02pm PST
I maybe wrong here but I think that you will need to open the company data file itself (Not a backup file).. I think the backup file can only be opened by the Version that created it. You do have the actual data file Don't you. QB will update it to the new QB2012 automatily. Try that and let us know how it goes.
Good Luck
Ron Haas
02/09/12 4:58pm PST
The only thing I have is a back up file. My accountant is able to open up the back ups on her PC and she's running a Windows version of QB, while I created the file on a mac with a different QB version. So it seems that the new QB for Lion should be able to restore my company files from a backup made with QB for Leopard.
02/09/12 5:16pm PST
The file has to be a backup for windows if your accountant can open it on a PC.
02/09/12 5:24pm PST
If your accountant has QB2012for the PC, have them make a copy for mac on the windows QB. and send it to you , Put it on your desktop, and than open your QB2012 for Mac, and see if you can open that file.
were the backups for pc or for mac, If they opened on the pc sounds like that may be an issue, Mac QB can not read or open PC data files or backups.
Good Luck.
PS do you have access to the actual Mac data file.
Ron Haas
02/12/12 10:33am PST
I'll have my accountant make a back up and send to me. I also sent to Intuit tech and they say they can fix the file to be compatible with 2012 QB. It's taking them awhile to do, but we'll see what happens.
02/12/12 6:01pm PST
Hi
Make sure when your accountant goes to his I believe "file menu" and it should Say I believe."Copy for Mac", and hopefully you will be able to open that as long as your accountant is using QB2012 as well.
Good Luck and Please let us know how it goes.
Ron Haas
02/13/12 10:50am PST
Intuit's team just returned my backup file, repaired so that it's compatible with 2012 version. And it worked! This new 2012 QB is really cool, can see now I was living in the dark ages with 2005 version!
Thanks for all your advice!
