how do I close out an open invoice?
I have an original invoice. Then I made journal entry adjustments and finally I wrote off the balance on bad debt but the invoice still shows as an open invoice. How do I close it out manually?
instead of making a journal entry first for invoices that you need to write off, you must go to Receive Payments window, call up the invoice you need to write off... enter date but do not enter amount. Click on Discounts down on the right hand bottom. This will bring up the screen where your Bad Debt account should already pop up..if not then choose that acct. and enter amount of invoice. Click done and then Save. This will close the invoice as well as posting it to your Bad Debt acct.
