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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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kenn625
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02/07/12 12:41pm PST

clearing a bill

If a bill is paid thru check register, instead of using the bill pay function, how do we clear the bill

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02/07/12 5:13pm PST
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What you need to do is open up the check and make sure the account used was Accounts Payable, and if not, change it to Accounts Payable.  Also, QB has a quirky feature that requires you to put the vendor name in the Customer:Job field.  Hit "Save and Close".  Next, go into the pay bills icon, and select the invoice that the erroneous check had paid, then hit the "Set Credits" button.  Next, go into the "Discounts & Credits" screen, select the credit related to the vendor of the check written, and hit done.  This should clear everything up.

Hope this helps!

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