Check Printing
I just updated Adobe to ver 10...and now my checks won't print..what do I need to do?
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04/29/11 3:21am PDT
Viewed by asker 04/29/11 11:33am PDT
Viewed by asker 04/29/11 11:33am PDT
14 Replies
Priyajeet
Questions asked: 26
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Questions answered: 783
Points earned: 1310
Intuit Superstar
Employee who makes outstanding contributions to the community
04/29/11 7:09am PDT
I am having the same problem. I am running Windows Vista. I have uninstalled Adobe X and re-installed. I need to print company checks. What is the problem?
04/29/11 7:18am PDT
I am having this problem too. Not just with checks I can't get anything to print. I am on IE8 and Windows XP
04/29/11 9:18am PDT
This just happened after upgrading to IE9 and Adobe X. I hope they get this fixed. I have been having to handwrite the checks. I tried using the Quickbooks PDF Diagnostic Tool with no answer to this problem. Please I hope someone from Intuit/Quickbooks sees this problem and corrects it. I am not going to pay for them to fix something that they messed up to begin with.
Priyajeet
Questions asked: 26
Questions answered: 783
Points earned: 1310
Questions answered: 783
Points earned: 1310
Intuit Superstar
Employee who makes outstanding contributions to the community
04/29/11 11:26am PDT
I guess you guys should try re-installing adobe pdf reader directly from adobe's website. I just tried it on win7 / IE9 and win XP / IE8, and I don't see any issues.
I did see an issue on IE9 couple of months ago, but a re-install to latest adobe reader fixed the issue.
If you still can't get it, try other PDFs on the web (not in QBO) to see if you can preview them in the browser...
OR better yet, just switch to Google Chrome since it has its own PDF viewer inbuilt...
Software Engineer | QuickBooks Online
04/29/11 11:33am PDT
I just spoke to support and they talked me through downloading google chrome and I opened quickbooks through there and the checks came right up.
04/29/11 12:05pm PDT
Uninstalling and re installing did not work. And no I will not install Google Chrome. Google products cause nothing but issues with any program I have to use.
04/29/11 12:37pm PDT
Weird that they cause issues...
Anyways, somene pointed this page out, http://forums.adobe.com/messag... try what last post says
more info on potected mode http://kb2.adobe.com/cps/860/c...
05/16/11 1:36pm PDT
having the same problem, I have reinstall as well had to email 15 invoices to my own email today to print out what a waste of time I have the updated adobe reader x. pdf files in email scanned docment all open and print fine.... please help fix this soon
05/18/11 7:27am PDT
Crystal look at the last post that Priyajeet sent me. There is a check box that needs to be unchecked in Acrobat that will allow the printing. Priyajeet links to the information that tells you where to find it.
05/19/11 4:34am PDT
i did follow the direction and uncheck box in reader under general, but no luck.... I'm going to call quickbook for help. my only problem is with quickbooks printing nothing else... unless i uninstall acrobat but i also read that not to do that unless you have a disc to reinstall. Im not sure i really dont know enough about this need professional help i guess.
10/07/11 1:41am PDT
Latest post
I had the same problem... then, I reinstalled it and the issue disappeared. Did you try that?
