Chart of Accounts for Mortgage Title Company

I am the accountant for a title company that has just started up recently. Upon my start date, i have noticed that the books are not set up properly. i don't have much experience in the title company accounting, but have a significant amount of construction accounting background. I understand that title companies are not construction companies, but i've got a lot of questions and don't know where to find the answers. All monies that are coming in and going out are being coded to one main FIXED ASSET - ESCROW account with the subaccounts being the properties themselves. this is not correct. these are not fixed assets for us. the money is basically being filtered through us between the borrower and the lender right? there is no INCOME being coded anywhere. Everything from bills we pay for surveys, appraisals, etc. to funds being wired from the lender and the borrower into our account and then we payoff the previous note and allocate funds are going in and out of that one ASSET ESCROW account. I would like to get a handle on this before it becomes more out of hand then it already is. Tax season is coming and I know that there are a lot of stipulations with mortgages, titling, construction, etc. should i be using the expenses tab for certain things and the ITEMS tab for others? When should the JOB (property address) be used when entering a transaction? I guess I'll start from there and go from there...thanks to whoever can shed some light on this for me! I am also wanting to have the real estate agents sign w-9's for their commission checks I cut to them for 1099 purposes, but other people don't seem to think that is correct either. HELP!!!! Thank you.