Charges for Payroll and Checks
US Intuit Online PayrollI have been charged for Checks and Payroll without being asked. African Heritage DD Energy has ended its program effective Dec. 31, 2011. We no longer need checks or payroll.
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Maria_D
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Questions answered: 1637
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02/09/12 2:24pm PST
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Hi David and welcome to Intuit Community Forums!
Intuit Online Payroll is a subscription versus a pay as you use product. If you do not cancel your subscription you will be subject to any fee's while the account remains active.
Below are the steps on how to cancel your subscription. Please make sure to follow the steps to avoid additional billing.
Cancel Intuit Online Payroll:
1. Click the Setup tab.
2. On the Setup Overview page, click Cancel Service (near the bottom left of the page).
3. On the Cancel Service page, click Cancel Service.
Thanks for posting your question and being part of the Intuit Community! I hope the above information answers your question. Please mark this as solved if it did or give a Thumbs Up, as it will help other Community Members and Visitors as well! If not, please post more questions that I can answer for you
Intuit Online Payroll | QuickBooks Online Payroll (QBOP) Service & Support Specialist
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