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05/24/2012 at 04:51PM PDT

Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.

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Allstar

01/27/12 9:35pm PST
Viewed by asker 01/27/12 10:34pm PST

Certifcation Course features are not functioning correctly

I'm having trouble viewing 2012 certification course material. The flipbooks don't show and there is no "Submit" button to submit my test answers. My browser is Firefox 9.0.1. I've set it to allow pop-ups. Any ideas?

2 Replies

New Member

01/27/12 10:13pm PST

I have the same problem. Course 1 in 2011 was so hard to use and take the CPE assessment at the end. I managed to get it to work, and Course 2 was much better.

Hopefully they can get it fixed soon, it was making it hard to work with. I didn't have any scroll bars on either side.

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Allstar

01/27/12 10:34pm PST

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I solved the problem by using Internet Explorer to access the course materials. Our network administrator prefers Firefox, but it the course materials just aren't compatible with Firefox. Without the Submit button, there's just no way to take the tests!

Thanks for replying. It is nice to know there's a community out there...

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