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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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blrgcpa63
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01/30/08 1:16pm PST

Cash acct 3 different amts

I've done the client's bank reconciliations, so I know the correct amt of cash. That amt shows when I look at the chart of accts and when I look at the write checks. It's a debit balance as it should be.The amount on the trial balance and financials show a credit balance. I printed out the g/l and the amount of cash has an even larger credit balance.The beginning balance is correct.I don't know how to correct this. I've used qb for many years and never had this problem. How do I correct the computer?Thanks is advance for help.

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01/31/08 2:13pm PST

Check the dates on deposits. I had this happen once and found a deposit with a date of next year. The register put this in order and the current balance was a credit until I corrected the date.

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01/31/08 3:46pm PST

Thanks, but I checked that before I wrote the 1st post. Everything is for 2007.

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02/01/08 2:36pm PST

What is the date of the reports you're looking at (Balance Sheet, GL). When you look at the chart of accounts you see the balance with all transactions. When you look at the other reports, you may be putting them as of a certain day & there are other transactions not included. Or--check the basis of the reports (cash vs. accrual).

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02/02/08 8:36am PST
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Hi! I found my error. Although I checks the deposits, I hadn't double checked the amounts that went through the a/r receive pymts. Some of those dates were incorrect. When I corrected them everything balanced out.

Thanks for your suggestions.

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