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Home   Help with Intuit Products   Quickbooks Tasks   Credit Card, Check Processing, and Billing Solutions  
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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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Phil0213
Phil0213
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Phil0213
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02/08/12 11:43am PST

card reader

US QuickBooks Pro for Windows : 2010

just signed up credit card processing, do I get a card reader for my computer?

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GoPay_Tony
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02/09/12 7:10am PST

Hello Phil0213,

Thank you for signing up for credit card processing.  We do send card readers, free of charge, for every GoPayment account that is opened.  These card readers are going to attach to your mobile phone.  We do offer a card reader that attaches through a USB port to your computer and they are available to purchase.    You can talk to our Sales team or visit payments.intuit.com for card reader options

I hope this has been helpful for you.

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ElwinKunzler
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02/09/12 9:42am PST

I have a Windows 7 phone and a card reader that was sent to me, I tried it for the first time a couple of days ago and again today it doesnt work.  I plugged it in and ran the gopayment app on my phone, however the app doesnt seem to know that there is a card reader attached to the phone.

Can you help me with this please?

904.371.2792

Elwin

 

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GoPay_Tony
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02/10/12 6:31am PST

I would be happy to help you with this. 

At this time the Windows phone is not compatible with the GoPayment card reader.  I apologize for any frustration this may have caused you.  You will still be able to use the GoPayment app on your phone though. You can hand key in the transactions in the app or by using the web version of the app at gopayment.intuit.com. 

If you would like to see a complete list of the compatible phones, you can view that at gopayment.com and clicking "See all devices". 

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02/10/12 7:03am PST

If you decide to buy the USB card reader, you can log into the Merchant Service Center @ merchantcenter.intuit.com and process a swiped card in there, and receive the card swiped rate, which is better than a key entered rate.

hope this helps :)

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02/10/12 7:06am PST
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Will you be processing through QuickBooks, or only by GoPayment?  I should have asked this first, made the mistake of reading the thread first :)

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