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05/24/2012 at 04:51PM PDT

Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.

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Contributor

02/15/12 6:58pm PST
Viewed by asker 02/16/12 6:41am PST

Can't Attach File From Doc Center

US QuickBooks Premier : 2012: Accountant

I go to Company->Documents->Doc Center and see all of my attached local files.

I create a Sales Receipt and try to Attach a file to this transaction. First, I click on Attach in the Sales Receipt and an Attachments window opens. I can Attach from Computer, Scanner, or Doc Center. I click on Doc Center and a Select Doc Center Documents window opens but there are no files to attach. The list is empty.

Any ideas why I can't attach from the Doc Center?

1 Reply

Contributor

02/16/12 6:41am PST

Latest post

I figured it out. All files in my DOC CENTER were already ATTACHed to other TRANSACTIONS or ACCOUNTS. I wanted to ATTACH a document to a differemt TRANSACTION than the one it was already ATTACHed to so I didn't have a duplicate of the same file. Apparently documents in the DOC CENTER can be ATTACHed to one and only one TRANSACTION. If you want to ATTACH it to a different TRANSACTION, you have to put a duplicate copy in the DOC CENTER.

Sure would be nice if a file in the DOC CENTER could be attached to more than one TRANSACTION.

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