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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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PuroGirl
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12/10/10 12:28pm PST
Viewed by asker 12/10/10 1:30pm PST

cannot open a memorized report

I cannot open a memorized report that i just created an hour ago. I saved it within a group. I have tried moving it out of that group. I have even tried opeing it from the mem rpt list. Any ideas why this is happening?

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tgarcia
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12/10/10 12:29pm PST

I'd like to know that too!  It happens to us all the time, we create a memorized report and at some point it just quits working.  May be an hour, a day, a month or even a year.  Nothing consistent.

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12/10/10 12:34pm PST

Have you tried rebuilding the data file?

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PuroGirl
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12/10/10 1:12pm PST

Well....I verified and rebuilt my data only to find that it decided to delete the memorized reports. They were still in the drop down menu for a few moments after being deleted but when I opened my memorized report list, they were gone and subsequently disappeared from the drop down as well. I have recreated my reports. Let's cross our fingers....

Thank you!!!!

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Also, make sure you keep your QB program updated with the latest maintenance releases. This has been a reported issue.

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