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Home   Help with Intuit Products   Intuit Products   GoPayment  
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04/19/2013 at 09:23AM PDT
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Need to verify a charge from Intuit? You can now retrieve the last 90 days of your Intuit order history from the QuickBooks Support Site

We are working on making some changes to the forums, in an effort to make valuable information more accessible. If you have 10-15 minutes, we would love to get your input through this survey. 

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11/26/10 9:16am PST

Cancel Go Payment Merchant Account

GoPayment

How do I cancel my Intuit Go Payment account?

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hope2banangel
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11/30/10 9:05am PST

To cancel your Intuit merchant account, call Customer Support at (800) 558-9558.
 

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 That does not work! I am being directed to the customer retention department and there is an automated service telling me about a fax number that does not work and an address so quickly that I am not sure I got it right. 

Anyway I stayed on the line to speak to a representative, the first time I was thrown out of the line after waiting for about 20 min. The second time someone answered and hopefully closed my account.

So: if you want to cancel your account don't press 1 when you get to the customer retention department because you have not had any sales for 90 days. Stay on the line to eventually speak to a representative.

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Yes, and they do not make it easy!  Be sure to call before 4:00 PM PST!  They only work part time.

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