Bug when creating vendor in account chart

This bug happens only when open the Chart of Account, and double click ANY Bank or Credit Card. The bug does NOT happen if I enter the bank or credit card charge directly into the entry window for that account. Only in the account window (I wish I could send a screenshot so you know what I mean, as I don't know that I am using the proper names to differentiate).

Here are the steps to recreate.

Open the chart of accounts. Double click a credit card. In the account log that opens, start to enter a transaction. The bug ONLY HAPPENS when the transaction involves a NEW VENDOR. Type in the Payee, and the window appears saying "NAME NOT FOUND". Hit "Quick Add" to create the vendor. What happens next is the Bug. After you hit "vendor" QB automatically hits "enter" FOR YOU and then you get an error message saying "Warning - you cannot enter a blank transaction".

Try the steps exactly as I have described them. Watch your screen... you will see the program is hitting "enter" or "return" for you. It's a small bug... but a bug just the same.

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moomin

Contributor

04/17/12 12:37pm PDT

Perhaps I am missing a step, I will try again.

I can confirm that the QuickBooks Data Entry Preference for Pressing Return moves between fields is NOT checked.

Open chart of accounts.

Double click on credit card account (do not click "credit cards" in the top quicklinks bar)

Enter a transaction with a new vendor. Again, NOT directly into the credit card accessed through the top menu, but in the account window that shows all the transactions.

In "payee" enter a new vendor. Hit "return" OR "tab" and "name not found" dialog comes up.

Hit "quick add" -- select "vendor" for vendor type -- then hit "ok"

QB then hits "enter" or "return" FOR YOU -- watch the screen -- and a warning dialog appears saying "you cannot record a blank transaction" ... because the program thinks you tried to do this...

This is a bug, no?

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moomin

Contributor

04/20/12 7:37am PDT

Hi, did you ever recheck this? It still remains an issue, albeit a small and midly annoying one with no hugely negative consequences. It's definitely a bug!

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moomin

Contributor

04/20/12 8:43am PDT

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I do not have any 3rd party softare installed, so it's not that.

I don't know what to tell you. I know this is a bug, and you may be missing step, or not doing exactly what I'm doing, so you're not seeing it.

It doesn't matter, it's not a hugely bad bug, but... tis a bug. It's the second I have found in a week (click my name you'll see the other one). I have done a lot of beta and software testing, so I'm pretty sure when I find one.

Anyway, I tried to report it, not sure what else I can do unless I can talk somebody through it on the phone, or upload a video. Just tryin to help here! Over to you guys if you want to take it further, totally not offended if not :-)

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