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Home   Help for Accountants   Tax - ProSeries   Tax - ProSeries Community  
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02/10/2012 at 03:34PM PST
Emails titled "QuickBooks security notice," "Quickbooks update" or "Tax Information Needed within 30 days" were not sent from Intuit and should be considered harmful. If you ever wonder whether an e-mail from Intuit is real or fake, please refer to the link below.

Thank you

http://security.intuit.com/security-alerts.php
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tilt53
tilt53
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tilt53
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01/25/09 2:44pm PST
Viewed by asker 02/07/12 9:11am PST

Before you post, please look here! (Updated on 2/4/2012)

Don't shout!  All caps is very hard to read!

First of all, make sure your question deals with ProSeries, rather than Quickbooks.

If it refers to QuickBooks, please navigate to those forums and search or post there.

That said -

Edit: Please tell us all the relevant info we need.  That includes the actual problem, your OS and what steps you have already taken.  That way we don't have to ask multiple questions to try to understand.  Use a coherent subject line that reflects the true subject - not something like Bk2.  What the heck does that mean?

Enter your keywords in the "search field" at the top of the page. Many answers have already been posted a gazillion times.

Use "Search Help" within the ProSeries program. This is good for finding government and program instructions.

Use "right-clicking" on a form field.  The results will tell you about the line.

Use "Help" on the menu bar. That will take you to the "Help Center." From there you might want to try "Program Help" or "Self-Paced Training."

Another good reference is Publication 17 that the IRS puts out.  The IRS also has publications on every other topic. You might can find it here: http://www.irs.gov/pub/irs-pdf...

Do your homework. As mother always said, "You'll remember it better if you look it up yourself." Many of us are here to help, but we volunteer our time and will not take the time to respond to those who won't help themselves.

But, if after all your research you need to ask a question, please provide enough information so that we may understand what it is you are asking. It's almost impossible to answer you accurately from a 3 word question.

Some of the questions being asked such as, "Where do I enter property taxes?" can be answered with these resources.  I know we all start someplace, but if you have to ask that question, then I have to ask if you should even be preparing taxes.

Also -

Please indicate in your post which version of ProSeries you're using: Professional or Basic.

They've driven me to drink already.
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Moderator_Dave
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01/06/10 10:50am PST

And search the Knowledge Base.   Intuit employees publish resolutions to the issues we've solved there.

Dave

Intuit Accounting Professionals Division

Ask Intuit - Your answer may be in our Knowledge Base.
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01/06/10 1:20pm PST

Regardless of title, the best tax preparer is the one who does the most research. Another person's answer may or may not be correct, but is usually incomplete because there is a lot more info on any subject than can be put into a simple answer.

Note Tilt's and my signature lines.

When anyone doing nothing needs help, I will gladly help that person do nothing.
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01/06/10 1:57pm PST

I love this! Tilt, you've been immortalized.

I don't know how editable those sticky notes are, but if possible, I'd like to see the first recommendation read something like "Make sure your question deals with ProSeries, rather than Quickbooks." I'd also like to see, "Please indicate in your post which version of ProSeries you're using: Professional or Basic."

"Socialism is a philosophy of failure, the creed of ignorance, and the gospel of envy; its inherent virtue is the equal sharing of misery." ~ Winston Churchill
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01/06/10 5:03pm PST

Nicely done, Tilt

I'd rather be flying...
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01/06/10 5:21pm PST

This is just a starting place and I sincerely hope that some folks read and follow some of the suggestions.  I should have included Dave's comment about the knowledgebase in the original post.

They've driven me to drink already.
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01/06/10 6:16pm PST

tilt, grrrrrrreat!

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01/07/10 6:23am PST

Awsome Thanks Tilt!!

I salute all our current Military and our Veterans.
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01/11/10 7:33am PST

My parents always told us, "Ask a silly question, get a silly answer."

It's amazing how smart our parents really were.

If you use Pro Series Basic I might not be able to help you. If you use Turbo Tax I might refuse to help you. All others, watch out! ;-)
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02/08/10 3:53am PST

Archie - done.

My motto:
Keep it as simple as you can. . .with only as much detail as you need.

When in doubt, make a backup first!!

*****
Laura Dion
Cents-able Bookkeeping, LLC

www.centsablebookkeeping.com
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