Bankcard MTOT DISC charge---but No Acct?

I was charged last month for $19.96 from Bankcard MTOT DISC. I was charged again this month for $137.98. I did some reserch on google which led me to Intuit forums about the charge. I used one of the other Q and A's to get a phone number and determined it must be for merchant services and credit card acceptance; however, my company never signed up for that! Not only that, but when I called merhant services they can't find an account for my company anywhere! So here I sit with this erroneous charges, and no one can fix them. They seem to be recurring (2 months in a row) so who is this money going to? My business was very happy with QB Online, but we may be changing our tune.

Report Abuse

4 Replies

Ozzy

Allstar

07/06/11 1:25pm PDT

Hello There,

Please be aware that this is a peer to peer forum (public) and we are users just like you. I suggest that you call QBOE Support for help with this @800-286-6800 6am – 6pm PT, M–F, Saturday 9am - 3pm PT.

Regards,
Ozzy

*** If this answered your question, please mark the incident SOLVED. ***

Remember, today is the tomorrow you worried about yesterday.

Report Abuse

mistiepfmg

New Member

07/06/11 1:29pm PDT

I understand that. I am just wondering if anyone else had had this happen and what became of the situation.

Report Abuse

host_sherrie

Host

07/06/11 1:59pm PDT

Is there a phone number on your statement next to MTOT DISC? Is there a possibility you signed up for another merchant service? Just to verify you have the correct number, the phone number for Intuit Merchant Services is (800) 558-9558.

Have a great day!

Report Abuse

Routingangel

New Member

01/03/13 6:38pm PST