A/R on balance sheet doesn't match A/R report

Are you saying that when you look at the report in accrual it shows the same A/R amount as when you look at the report in cash?

This would be impossible if they actually have outstanding receivables.

Do make sure that you are running all the reports with the same dates.

What part of CA are you in?

You should do a direct comparison of each customer's actual open invoices and total of same to the A/R on the balance sheet, use the 'Open Invoice Report' with same date range as the Balance Sheet. When you have the Open Invoice Report review it for negative/positive offsets that show when a customer has an invoice and payments/credits but which may not have been applied.

Are you running an Open Invoices report for a prior date and comparing it to the balance sheet as of that date?

If so, or if you are running it as of today but you've got post-dated payments, you have to Modify the report, and in the Display tab you'll see the Advanced tab. Choose it and select As of Report Date. Click OK and OK again to get back into the refreshed report.

That should fix the balance so that it matches the balance sheet.

Esther Friedberg Karp