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04/19/2013 at 09:23AM PDT
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01/06/10 3:16pm PST
Viewed by asker 01/06/10 4:07pm PST

admin password recovery in POS 9.0

QuickBooks Point of Sale

Is there any way to recover an admin password from POS 9.0?
if so what is the method? it is a multi-store setup. one of my managers quit suddenly and changed the passwords.

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01/07/10 3:10pm PST

We are having the same issues with POS v9. This morning I went to open up the system and we unable to login. I was told quick books servers are down. Also We are unable to run credit cards. Usually we have that small icon in the right corner

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01/07/10 5:52pm PST

Here's a link to a knowledge base article about password recovery and removal.  There is a tool.  For the most part, this should work, unless your Manager did something really devious!

Good Luck!  And good luck finding a new Manager!

Tracy Cooper
Advanced Certified ProAdvisor
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www.tlbhelp.com
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01/07/10 5:53pm PST

Oops!  Here's the link:

 

http://support.quickbooks.intuit.com/support/pages/knowledgebasearticle/...
 

Tracy Cooper
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Intuit Solution Provider
www.tlbhelp.com
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