When adding a customer or a new account, the new entry is always shown at the top of the list. I have to switch to single user mode and move the customer or account to its proper location in the alphabetical list. Can't this be done automatically?
Its not a report that I'm having problems with. It is the actual customer list or the chart of accoutnts list. When I add a new customer or account, QB's does not drop the new customer or account in the correct alphabetical location in the list. I have to switch to single user mod and move the new item manually to keep the list sorted alphabetically.
Perhaps i was not clear.
I found this to be the case. Exit or close the customer list or the chart of accounts list.
Next go back into the report. And the new items will be sorted alphabetically.
It's more of a window, issue than Quickbooks. I have noticed the same thing happens when I add a new folder in a windows directory. When i close the directory and reenter the items are stored correctly.
We have closed out of the windows and the lists are still not in alpha order. Any other suggestions?
Got to the list (such as the customer list in the Customer Center) and right click on it to get the context menu. Select "Re-sort list". That should resort things in the list itself.
