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Home   Help with Intuit Products   Ask the Expert Event   QuickBooks 2010, QuickBooks Errors, and Speeding up QuickBooks Performance with Mike Block   Ask the Expert with Mike Block: QuickBooks Errors and Speeding up QuickBooks Performance (Archived)  
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05/24/2012 at 04:51PM PDT
Important Announcement! A planned system-wide upgrade will take place over the Memorial Day Weekend in the US (From Thurs, May 24, 2012 at 6 pm PDT thru Tues, May 29, 2012 at 5 am PDT). This includes QuickBooks, QuickBooks Payroll, Point of Sale, & Salesforce.com. This is only for US based products. This does not affect QuickBooks Online customers! During this time, you can shop, but can’t place orders online, activate products or update account info. We apologize for the inconvenience & thank you for patience while we improve our infrastructure to better serve you. International versions are unaffected. For more info, see our community discussion.
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CarolCPA
CarolCPA
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CarolCPA
CarolCPA
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08/25/09 2:56pm PDT

2009 Premier slow to open

QuickBooks Premier Accountant 2009 takes a long time to open. It doesn't matter what company file is open when the program opens. Is there something I can do while I'm in next time to speed up the process?

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Mike Block CPA
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Mike Block CPA
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08/26/09 1:20am PDT
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Hi Carol

Are any other programs slow? Run virus and spyware updates and scans. If QuickBooks is still slow, turn off your firewall, spyware and virus programs for a minute and start QuickBooks again. Make sure there is MORE than enough memory (1g) and free hard drive space (20%). Update QuickBooks to the latest version and then turn OFF automatic updates. Also remove any program starting with QB in the Windows Start, All programs Startup folder. There are only about 12 updates a year, so why let QuickBooks search for updates each time Windows or QuickBooks starts? Then reboot and try again. It is unlikely you have data damage since you said it does not matter what company file is open. You can still bring a different file with you, and see if it is slow, besides taking a backup file with you to try it on a different computer.

 

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