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02/10/2012 at 03:34PM PST
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KEFPRES
KEFPRES
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KEFPRES
KEFPRES
Questions asked: 6
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New Member
11/17/09 4:59am PST
Viewed by asker 04/02/10 6:53am PDT

QB 2010 Sync Problems

Customer Manager Desktop

My QB 2010 Premier will not sync with my QB Customer Manager 2.5.. After upgrading from 2009 Premier, I now get an error message when I try to sync the two. I can sync QBCM With Outlook with no problems

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Sumit910
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11/17/09 5:12am PST

Hi KEFPRES,

What is the error you are getting in Sync? You can look into SyncManager for error details.

Thanks,

Sumit

Sumit Awasthi
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11/17/09 5:37am PST

Good Morning Sumit. When I sync, the process goes through all the motions and starts. In the last phase I get an error message 3250 that states "this feature is not enabled or available in this version of Quickbooks." I have tried clearing the links and reconnecting with no results. All of the other linked features, such as create a sales order, seem to work, so the two seem to be linked in that respect. I know intuit is pushing a new online version of Customer Manager, but that would not be a good fit for my company as we have lost internet service for as long as 2 weeks during storms, etc.

Thanks for your help

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11/17/09 1:32pm PST

Good Morning Sumit. When I sync, the process goes through all the motions and starts. In the last phase I get an error message 3250 that states "this feature is not enabled or available in this version of Quickbooks." I have tried clearing the links and reconnecting with no results. All of the other linked features, such as create a sales order, seem to work, so the two seem to be linked in that respect. I know intuit is pushing a new online version of Customer Manager, but that would not be a good fit for my company as we have lost internet service for as long as 2 weeks during storms, etc.

Thanks for your help
 

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this was reported in November and you still have NO solutions???

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