14
 
New Member

DMS file doesn't show up when I open it

4/29/08 8:44 AM
Total Views: 1,369

I'm having trouble viewing a file in Lacerte DMS. I double click on a file and it shows that it is open on the windows tool bar at the bottom of the screen, but the open file is no where to be found on my screen. Any advice?

 
 
Subscribe RSS
 
 
All Replies:  Answers (2)   Comments (1)
Intuit Superstar
 
Rating 0

Answer

4/29/08 8:53 AM

I would be willing to bet at some point you were working in a dual monitor environment..Click the taskbar item, them press Alt+spacebar, them "M". Hold down the left arrow key until you see your screen moving from cyberville onto the primary monitor....

Bill

 
 
 
Certified ProAdvisor
 
Rating 0

Answer

5/23/08 8:34 AM

Pressing any cursor key once snaps the pointer to the bar and then you can use the mouse to position it as you like. No need to hold it down, wait, and hope you are moving in the correct direction.

 
 
 
Certified ProAdvisor
 

Comment 

10/7/09 5:16 PM

Thank you..finally an answer! I have worked for hours on this. My monitors got switched in an office move - the scan screen was, as you said, in "cyberville"! It is now home safely in front of me.

 
 
 
 
Subscribe RSS
© 2009 Intuit, Inc. All rights reserved. Intuit and QuickBooks are registered trademarks of Intuit, Inc.
Terms and conditions, features, support, pricing and service options subject to change without notice.