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Home   Help for Accountants   Tax - ProSeries   Tax - ProSeries Community   Archive: Document Management System  
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02/10/2012 at 03:34PM PST
Emails titled "QuickBooks security notice," "Quickbooks update" or "Tax Information Needed within 30 days" were not sent from Intuit and should be considered harmful. If you ever wonder whether an e-mail from Intuit is real or fake, please refer to the link below.

Thank you

http://security.intuit.com/security-alerts.php
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cochranadmin
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02/06/08 12:23pm PST

DMS PDF View insert page feature crashing system.

I have one computer that is having problems with this.Anyone have any ideas????Here's the error details.EurekaLog 5.0.5 Application:-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 1.1 Start Date : Wed, 6 Feb 2008 13:19:48 -0600 1.2 Name/Description: PDFView.EXE 1.3 Version Number : 5.0.4.1971 1.4 Parameters : "C:DOCUME~1MarciaLOCALS~1TempDMSTempEditD16MT Annual Report.pdf" "C:DOCUME~1MarciaLOCALS~1TempDMSTempEditD16MT Annual Report.pdf" "clientid=73" "opendocumentid=4338" "readonly=0" 1.5 Compilation Date: Wed, 23 Jan 2008 17:33:18 -0600 Exception:------------------------------------------------------------------------------------------------------------ 2.1 Date : Wed, 6 Feb 2008 13:20:00 -0600 2.2 Address: 0043EBE0 2.3 Module : PDFView.EXE 2.4 Type : EFeature 2.5 Message: The program was unable to call upon the insert pages feature. Please click Ok and try again. Active Controls:----------------------------------------- 3.1 Form Class : TfrmViewingArea 3.2 Form Text : MT Annual Report.pdf 3.3 Control Class: TfrmViewingArea 3.4 Control Text : MT Annual Report.pdfAnd first line of call stack is this:- Exception Thread: ID=1944; Priority=0; Class=; [Main] --------------------------------------------------------------------------------------------------------0043EBE0-PDFView.EXE -featureviewmodule.pas -TBaseFeatureViewModule-InsertPages -1707-

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02/12/08 2:32pm PST

I'm also having issues with the insert pages function on two of our computers. the error message was very similar. We reinstalled DMS and it didn't fix anything. Please someone show me the light

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02/12/08 2:39pm PST

This is being addressed with an update that should be out late this week.

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02/12/08 4:59pm PST

The same 2 people that have the crashing for insert are also having problems trying to add notes to a document. Is this part of the same problem???

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02/13/08 11:38am PST

version 5.0.5 is available now

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02/13/08 2:08pm PST

I'm still having the same problem even with the update. any other solutions?

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02/13/08 2:13pm PST

If tech can't fix it I certainly don't have any other tricks. If you have Acrobat, you can use it and turn off the DMS viewer in the options.

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02/17/08 7:50pm PST

I updated on one of my computers having the problem and it didn't help there. I haven't fully uninstalled on that workstation and reinstalled. I will try that as soon as possible and get back to you.

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Yes, I was having the same problem last week and I called Lacerte regarding this. They are aware of the problem but now i am having a ton of other problems with this release version 5.0.5

I'm pulling my hair out with this program this year...we might have to scrap it and purchase something else if they cannot stabilize it!

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