Poor Auto Import Results
We loaded the Source Doc Auto-Entry software and we're terribly disappointed with the results. We've scanned 4-up (4.25" x 5.5"), 4-up (2.75" x 8.5") and the 2-up forms. All had very serious problems with omitting the Federal EIN, dropping decimal points, omitting or truncating the GA ID number, mangling the 401k code and amount, etc. When we talked with our rep, he said that the OCR process worked great unless the W-2 had been folded or had coffee spilled. The ones we used were freshly printed by us or came from Paychex. How could you release this software in it's present state?