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Home   Help for Accountants   Training and Resources   Archive: EasyAcct  
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02/10/2012 at 03:34PM PST
Emails titled "QuickBooks security notice," "Quickbooks update" or "Tax Information Needed within 30 days" were not sent from Intuit and should be considered harmful. If you ever wonder whether an e-mail from Intuit is real or fake, please refer to the link below.

Thank you

http://security.intuit.com/security-alerts.php
1
16
dsGXXIheKr3yUmabTJhmjm
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taxplus
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Contributor
10/30/07 6:58am PDT

Company data file disappeared

This is very strange, as it does not seem like it could have possibly happened. Over the weekend, one of our company files completely disappeared. No one had any access to the files over the weekend, so we've ruled out someone physically deleting them. We've searched for files with that extension to no avail. It's as if the company was never there. Has anything like this ever happened? I've tried rebuilding the list as well.Okay, so no takers.I've gone to our system backup and restored the files to the directory manually, but now the password is corrupt? Is there any workaround to this?

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12/12/07 12:59pm PST

This is why your support phone lines get so busy. Are there any employees reading this forum?

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01/09/08 10:18am PST

That has happened to me before. There would have been a way to fix it before you restored. I do not know what to do after the file is corrupted.

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01/09/08 10:19am PST

I agree their phone lines are ridiculous but I do not usually have any problems with the system. I did make a suggestion that an employee read this forum and they are suppose to add that to someone's job description.

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01/09/08 10:54am PST

Good idea!

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01/10/08 11:39am PST

Easy fix: Go to your good backup file, rename the company id, copy it to your current company data location. Rename the bad file to "Corrupt file - do not use".

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01/11/08 1:29pm PST
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Thanks! I actually followed the same route a few weeks ago once I figured there would be no better fix. Thankfully, my backup was current!

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