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website creator homebuild site

1/8/09 1:32 PM
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can not get website creator program to open. running XP plenty of memory when I click on the short cut i get a flash of the hourglass then nothing. Going in to the program files it shows to be there but will not start up
 
 
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1/14/09 3:31 PM
Hello webchallenged - thanks for your question.

There could be a couple of different issues that are causing this - a firewall or a version of java virtual machine that's not compatible with Sitebuilder or something else. I strongly advise you to create a help ticket in your account for individual assistance from the support department.
 
 
 
 
 
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